10 Things to Know Before having your vehicle repaired
1. You have the right to go the repair shop of your choice. It is illegal for insurance companies to require, steer, or intimate you to go to a particular shop.

2. Some insurance companies may want you to visit their drive-in claims center before scheduling for repairs. You can do this if you have extra time, or you may leave your automobile at our shop and the insurance company will inspect it here.

3. There is no law requiring you to obtain more that one estimate or appraisal.

4. Let us help you negotiate your claim with the insurance company. It's our job! You will never be required to pay any difference between the insurance companies’ estimate and ours.

5. Differences in repair estimates are common. A lower estimate may not include all necessary work. If you have questions, please ask us.

6. Your automobile is the second largest investment you are likely to make. Preserve its value and safety by having it repaired professionally.

7. Choose a shop that has uni-body repair equipment and certified technicians.

8. Ask if the shop will be using genuine manufacturer (OEM) replacement parts.

9. Ask if the shop offers a warranty.

10. Never drive a car that could be unsafe due to damages. Have your damaged vehicle towed directly to our shop. We have relationships with many tow companies in the area. Your insurance company will come to our facility to inspect the damage. You need not do anything more!


Carriage Rebuild offers honest and quality collision repair. Our customers can vouch for it!
Thank you for making this car repair so easy! From the lease of the rental car, to letting my husband pick up the car, and giving it back so clean! It feels like a whole new car. Thank you so much!

-Gina P.
Lake Stevens

Thank you to all of you at Carriage Rebuild. You did a great job on the door of my Tahoe, and the Honda Hybrid looks awesome! Thank you also for getting the scratches out of right front bumper. I have told everyone how great you all are. Thank You!

-Elizabeth V.

Carriage Rebuild Crew,
I want to personally share my gratitude for your top-quality care, time, and attention to me, and my truck. I am so elated to have my truck looking so fabulous and to have it back in "one piece" Oh!..And the door. Now I can enjoy my security and peace too.
I can now brag about you to all my friends and family. Whenever I can, I will refer them to you. Thank you GREATLY for my vehicle renovation! All smiles of thanks.

-Michelle S.

Dear Rod,
How many years, and how many cars has it been? It has to be 30 years that you and your crew have been working on our cars.
This latest "Scratch" from hitting a deer was on Barb's car. You folks made it look like new. Thanks for removing the wrinkle on the other side too! I noticed your lot was/is full. So I appreciate the speed with which you finished our repair.
Thank the guys in the back room. Regards,

-Dick P.

Its Your Car
Its Your Choice
17331 Bothell Way NE
Bothell, WA 98011
PH 425-486-3080
Fax 425-487-3308